Manage your data & subscription.

Delete your local data

What Roz learns lives in an encrypted vault on your Mac, so the delete switch is on your Mac. In the Roz app, open Settings → Data and choose “Delete vault” to erase everything Roz has stored locally. To remove the app entirely, quit Roz and drag it from Applications to the Trash — that leaves no local data behind. A billing problem never locks you out of this; it's your machine.

Revoke a source's access

Roz only reads the sources you connect. To disconnect one, open the Roz app → Sources, select the source (Calendar, Contacts, a mail account, and so on), and choose “Disconnect.” Roz stops reading it immediately. For OAuth sources like Google, you can also revoke Roz's access from that provider's own security/permissions settings for belt-and-suspenders.

Cancel your subscription

Cancelling is self-service and never locks your local data. In your account portal, open Plan and choose “Cancel.” Your hosted plan stays active until the end of the term you've already paid for, then stops — you won't be charged again. Changed your mind before it ends? You can reactivate from the same screen. Refunds are 14 days, no questions asked.

Open Plan

Update or remove your payment method

In the portal, open Payment to update or replace the card on file — card details are handled by Stripe, never by us. Because an active hosted subscription needs a card, remove your card by cancelling the subscription first (see above); once you're on the free plan there's nothing left to charge. If you need a card removed sooner, email support@roselyn.ai.

Open Payment

Download your invoices

Every payment has a receipt. In the portal, open Invoices to see your full billing history and download a PDF for each one — handy for expenses and accounting. You can also export the account data we hold, and delete your account, from the Account screen.

Open Invoices